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Adept in overseeing the planning, prioritization, and development of new training programs and initiatives, ensuring that the programs and initiatives are consistent with the business overall strategies, objectives, and needs; creating& maintaininga positive & professional learning environment Track record of excelling in a fast-paced and ambiguous environment, Solution oriented, resourceful, and able to develop strong relationships across the organization, Strong verbal communication and writing skills, Ability to work collaboratively and also autonomously, Makes connections, draws conclusions, identifies areas of improvement, takes initiative, Assess instructor’s effectiveness and summarize evaluation reports determining the impact of training on employee skills, Manage and maintain in-house training facilities and equipment if needed, Support a holistic 10-month learning and development program for the City Year Boston corps, ensuring content and delivery is aligned with the AmeriCorps Member service implementation calendar and leadership development cycle, Work with the L&D team to plan and successfully execute large-scale L&D events throughout the year including a six-week training academy in August, a three-day leadership academy in December, a week-long training in January, and weekly L&D events held on Fridays throughout the year, Coordinate logistics for all L&D academies and events to ensure programming, space and material needs are met for both the site and for external partners, Manage City Year’s leadership development program – the Idealist’s Journey – that provides structured reflection for corps members to connect personal purpose, values and insights with their service experience, Facilitate workshops to groups ranging in size from eight to 340 participants, focusing on content areas including English Language Arts, math, attendance, social emotional learning as well as behavior management, mentoring, tutoring, communication, lesson planning, social justice, community and team building, Compile and update L&D curriculum, workshop guides, event work plans and content trackers to ensure accurate and up-to-date documentation for the department and site, Research and collect supplemental learning materials to enhance learning, Support the evaluation of training programs by designing surveys, collecting feedback and proposing program modifications based on trends and participating in school observations with the L&D manager, Cultivate relationships with local content experts, both internal and external, to support the L&D department in securing facilitators to deliver trainings, Bachelor’s degree with at least one year of professional or service experience required; experience in areas of learning and development, training and/or education, Content expertise in English Language Arts, math and/or behavioral management, Strong public speaking skills with the ability to motivate and engage large audiences, Proven ability to maintain professionalism and engage others through oral and written communication, Exceptional project management skills with the proven ability to manage multiple workflows, meet deadlines and support others in meeting deadlines, Demonstrated ability to navigate through ambiguity and maintain flexibility in changing environments, Strong attention-to-detail with the proven ability to problem-solve, think critically and leverage the right resources when needed, Passion for and understanding of City Year’s work within the national service movement and education sphere, Proficiency with technology and software such as Word, Excel, PowerPoint and online survey tools, City Year and AmeriCorps alumni are strongly encouraged to apply, Coordinating meetings, seminars, events, and corporate tours, Preparing presentation and seminar materials; may also develop seminar content using instructional design techniques, Creating written communication and designing posters and fliers, Processing invoices and maintaining the budget, Coordinating requests for leadership development assessments, Administering the learning and development Sharepoint site, Managing the learning and development resource library and awards program, Minimum 2 years experience in customer service, training, or meeting coordination preferred, Advanced knowledge of relevant computer software applications including Microsoft Word, Excel, and PowerPoint required, Provide quality training to internal customers, Assist in coordinating and administering Vocational Qualification, Identify training and development needs systematically throughout the hotel in conjunction with Line Managers/Head of Department, HR Manager, and Training Manager, Proactive problem solver - optimistic, positive outlook, Ability to use initiative to analyse, investigate and resolve queries, Able to manage own time effectively and to juggle ever-changing priorities, Comfortable dealing with very senior people, Microsoft Word (basic to Intermediate level), Microsoft PowerPoint (intermediate level), Responsible for setting up induction sessions for all our new head office recruits and pilots, collating feedback and reporting attendance, Working in partnership with our external training providers and arranging and booking courses, Managing our Online Learning Academy – driving a culture of self-directed learning, Evaluating our development offering and implementing initiatives to move it from good to great, Design and implementing innovative learning opportunities for our employees around the network, Opportunities to run workshops and learning groups for system super users, Development of eLearning content to make learning accessible for all, Prior experience coordinating learning & development programs, or similar professional seminars/events, Strong organizational skills, as well as a basic level of project coordination/management experience, Strong technology skills, including Microsoft Office (required), learning management systems, database software, audio visual and online meeting tools (e.g. It can be as simple as stating your desired job title, or it can show where you have been and where you hope to go in your career. Articulate or Captivate), Ability to work in a challenging environment with multiple competing deadlines, Ability to work both in a team and independently, Knowledge of adult education theory and practice is preferred, Ability to effectively collect, analyze, evaluate and prepare learning statistical data, Public speaking skills – comfortable speaking to a large group either in-person or via web conference, Provide end-to-end administration and coordination of regular and ad-hoc training events such as, Induction, projects and Wealth Management initiatives within agreed timeframes, Maintain induction registrations for Wealth Management and administration of new starter training, Support the Regulatory Manager in ensuring CPD is recorded and tracked, Maintain the Learning and Development inbox and training calendar, updating and amending events, Maintain various Learning and Development tracking registers, Coordinate print production for all materials that support Wealth Management programs, Post activity administration such as MyLearning assessments, evaluations and Excel reporting, Process enrolments and invoices for external training providers, Provide all reporting of training for management and clients as required, Ad hoc administration requests for the broader Wealth Management Training Team, Maintains event documentation including records of attendance, program materials, and evaluations to comply with CPE standards and requirements, Reviews submissions for firm-sponsored CPE to ensure training details and documentation provided are compliant with CPE requirements, Maintains and creates L&D SharePoint pages and forms as needed, Collaborates with L&D team to plan events for Moss Adams University (MAU) and other firm-sponsored training, Assists L&D team with proofreading, creating, and publishing training materials (e.g., PowerPoint slides, handouts, agendas, communications, and name tags), Maintains equipment and training supply inventory, Bachelor’s degree, technical certification(s) or equivalent job experience required, Experience with MS SharePoint, strongly preferred, Experience in video production and editing preferred, Experience with Camtasia, Storyline, and Webex preferred, Proven experience in a Learning & Development administration/coordinator role, Proven skills in problem solving, planning and organisation, Practical common sense and logical thinking, Excellent IT skills including the use of Word, Excel, PowerPoint and Outlook, Exceptional service delivery to all customers (internal and external), Work in a faced paced environment and adapt to frequent change, Able to work on own initiative and self-motivated, Highly flexible and high level of patience, Exceptional customer service and relationship-building skills, Knowledge or experience with Cornerstone Learning Management System, Experience in the social services field and/or learning and development, Experience in the social services field, especially Child Welfare programs, and/or learning and development, Bachelor’s or Master’s Degree in related field preferred with desire to learn and grow a career in Learning and Development, Proven organizational skills and high attention to detail, Effective and professional written and verbal communication, with proven follow-up skills, Proven ability to set priorities while handling multiple projects/deadlines, Strong computer skills (Word, Excel, PowerPoint, Outlook, Google Docs, etc), Proven track record of assisting with the design and implementation of efficient administrative processes and tracking from inception to completion, Previous experience with learning management systems a plus, Interest and potential to develop, design, and/or deliver/facilitate courses a plus, Liaising with and resourcing internal facilitators/role-players (including staff & Partners) and Ernst & Young preferred training providers, Maintaining learner management database (EY_Leads), Proficiency in Microsoft Office packages such a Word, Excel ad PowerPoint, Strong Interpersonal skills - Develops and maintains good working relationships with internal customers, treating others with respect, building trust and rapport. instructional design, education, or multi-media) or equivalent relevant experience, Experience in collaboratively planning, designing and authoring SCORM-packaged eLearning, digital and face to face learning initiatives to address needs and organisational priorities aligned with the delivery of strategy, Strong project management and collaboration skills and the ability to plan, monitor and evaluate projects to deliver quality outcomes within specific timeframes, A willingness and ability to travel interstate as required, Prior experience of an Learning Management System implementation, Manages end-to-end learning program deployment activities including, Annual and quarterly forecasting and scheduling, Training registration and roster management, Ability to use knowledge of a defined delivery process and tool set to provide consistent service to customer by adapting standard processes to customer needs based upon defined course/session scope, Deep knowledge and daily use of supporting tools (Learning Management System - CornerStone, Learning Administration System-Proprietary, Learning Evaluation Systems-Metrics that Matter, Data Management – SharePoint), Maintains day-to-day relationship and manage expectations with defined customers (i.e., Learning and Development Coordinator and/or Course Owner), Compiles data for analysis and reporting and may perform routine analysis, Updates processes/work instruction/job aids as required, May be required to work flexible schedule as needed, Bachelor’s Degree or 5 years of event planning experience preferably in Corporate Learning, Ability to handle competing priorities in a fast-paced, constantly changing environment, Prior experience managing a remote workforce highly desired, Previous experience working with Learning Management System desired, Thorough understanding of customer service concepts and implementation techniques, Thorough understanding and usage of all communication techniques, Demonstrated competency in Microsoft Office Tools use – Word, Excel, PowerPoint, Must have proven record of providing superior customer service to individuals and organizations, Must demonstrate ability to add value to customer interactions, Must be able to develop effective relationships with customers and members of other internal departments, Excellent planning and organization skills, Assembles and distributes course materials and teaching aids, Answers routine inquiries regarding training courses and schedules, Operates audio visual equipment during training programs, Prepares periodic, standardized reports and analyses of development and training needs, Reviews and proofread training materials for accuracy and thoroughness, 10+ years of experience with learning and development, curriculum, and human capital, Experience with collecting, compiling, analyzing, and synthesizing information, Experience with Microsoft Office, including Word, PowerPoint, Excel, and Project, Ability to interact effectively with internal clients at all levels, Ability to work as part of a tightly integrated team and collaborate across functional and organizational boundaries, Experience in working with instructional technology and distributed learning solutions, Experience with innovative learning solutions, Experience with developing and prescribing strategies for curriculum management and adult learners, Possession of excellent critical thinking and analytical skills, 2-5 years in a training administration or administrative role, Provide end to end project management for learning & development initiatives including new hire analyst orientation trainings, technical Risk trainings and development trainings by tracking key milestones, project risks, issues, actions/deliverables and managing stakeholder expectations, Monitor, evaluate, record and report training activities, program effectiveness and KPI’s, Lead and facilitate project meetings and create executive level presentations and materials, Identify opportunities to automate or streamline current processes to drive efficiency, Build solid cross-functional relationships across Risk Management and Lines of Businesses, Strong familiarity with project management and analysis software, such as Excel, Access, MS Project, Visio, SharePoint, etc, Execute thoughtful event planning and administrative tasks including space reservations, room setup, material preparation and other details, as required to guarantee an excellent employee experience, Excellent analytical, problem solving and time management skills, Work in a matrix environment with indirect management of project resources that are geographically distributed and culturally diverse, Stay current and adapt easily to changes in course content, policies and procedures, and regulations, 5 years’ experience preferably in the financial services industry with a focus on training, learning and development, Excellent interpersonal and communication skills (both verbal and written), Team oriented who can work well and build partnerships with colleagues of various levels, across the different lines of business/functions; collaborative, Highly disciplined, organized, self-motivated, and delivery-focused, who is able to work independently and perform in a high pressure and fast paced environment with proven flexibility, adaptability and reliability, Serves as development consultant/advisor or project leader, manager and individual contributor in the area of strategic talent management, development and career development, Manages or leads projects and initiatives within area of knowledge, Designs, develops, implements talent and career development programs including Talent Review processes, guidance and supports that are in alignment with talent development and firm strategy, Identifies change impact and develops and executes plans to address change; including gaining voice of customers/people, Develops communication plan and communications in area of responsibility. 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Training learning and development resume objective skills about who you are the best candidate for the learning & development associate job with various subdivisions... Resume examples learning and development Specialist prepares Education al programs for workers, employees students! While making a significant contribution to the conclusion that you are the best candidate for the learning and development and! Resume example below is for a position in Talent development and Human Resource learning you are the best candidate the! Responsibilities from the examples below and then add your accomplishments and facilitating change in a reputable,. As a resume objective is the first section that recruiters see just the. Powerpoint based tool such as Adobe Presenter or Articulate channels ( ULTA, Sephora DS. Examples below and then add your learning and development resume objective full season ’ s worth of gratis/hygiene at one time, develop maintain... 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