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Finally, they examined the team itself and what support it would need with the virtual facilitation. If you can give examples of how design thinking has worked in the real world, this really gets everybody engaged and excited about being part of the workshop.”. Having facilitated design thinking workshops for a wide variety of companies across different industries, Brittni finds that most—if not all—teams can benefit: “Design thinking workshops are a way for people to work together on a problem systematically. Let’s take a look. You get this unique, multi-perspective problem-solving framework that casts a wider net—allowing solutions to come from often surprising places!”. The CoDesign workshop brings L&D professionals, stakeholders, SMEs, and—most importantly—learners together through a creative and engaging experience as they work through the 5 stages of design thinking: empathize, define, ideate, prototype, and test. With your onboarding complete and your participants working on gathering user insights, you’re almost ready to deliver your remote design thinking workshop! We’ll consider this in more detail when we get to the workshop agenda. All that workshop activity came to a crashing halt in the middle of March 2020. Follow. This can happen more frequently during virtual meetings and workshops than it would in person, so creating activities that promote inclusivity and participation is key to engaging your team. Would people be able to commit to attending each and every session, and would they stay engaged if there were gaps in between? We also use this access to retrieve the following information: You can revoke this access at any time through your LinkedIn account. For the second part of the pre-work, ask your participants to create a simple empathy map. Let’s find out why, through 5 lessons learned that you can use to level up your own virtual workshops. We know how impactful virtual training experiences can be—we quite literally wrote the book on it—but we still had reservations about how successful this transformation would be. It was a rigorous pivot, and, after an intensive few weeks of ideation and prototyping, it was time to test. Building empathy (sharing results of pre-work) (30 minutes), Define the problem statement (30 minutes), Ideation—generate ideas and potential solutions (1 hour), Prototyping and testing ideas (15 minutes). I then like to move into an individual brainstorming session where everybody comes up with some ideas on their own before presenting them to the group. Using design thinking, Brittni helped them come up with an array of potential solutions which they were then able to test and improve upon. Which brings us on to phase two…. What about virtual design thinking? In view of this unique situation, it would be irresponsible for them to base their actions solely on their given knowledge and experience. With a clear POV statement, you’ll move into developing HMW questions. Explaining the pre-work: Discuss the challenge you’ll address in the workshop, identify the target users, and consider how your participants might go about gathering user insights. As your workshop draws to a close, you’ll round things off with a quick debrief. The Certificate Program in Design Thinking offers 16 hours of live virtual workshop plus 6 weeks of post workshop mentored learning. How might we use design thinking to tackle this challenge and come up with workable solutions? So how can you get those creative juices flowing? And as the word gets out about virtual design thinking and how it can be used to create effective, learner-centric solutions, demand is increasing. On another level, Design Thinking projects often take place not only at the expense of the departments involved but also at the expense of our environment. And, by this point, your participants are probably ready for a break, so consider taking fifteen minutes out before getting started on the next activity. Although it’s not strictly a linear process, the design thinking framework will take you through the following phases: You can learn more about the design thinking process (and why it’s anything but linear) in this guide. We’ll show you: Ready to go remote with design thinking? In this essential guide, you’ll learn how 5 organizations met their learners’ needs in 5 unique ways. For this part of your remote design thinking workshop, Brittni recommends a two-pronged approach: First, you’ll synthesize all the data collected in the “empathy” phase and work together as a group to come up with a statement that clearly defines the user’s point of view. Are they clear on the next part of the process? Design Thinking is a proven innovation process that embraces empathy, inspires creativity, and encourages experimentation to solve problems and develop new ideas. At the virtual Design Thinking workshop, you will master the whole Design Thinking process, you will be introduced to practical tools that will offer you a new perspective and make you work more efficiently. Learn more:The importance of user testing in design thinking. So, in addition to getting your own tools set up, you’ll also want to send a list of necessary materials to your participants well in advance. Could we create the same immersive, collaborative, and engaging experience as a virtual workshop, in record speed? At this stage, the best way to build empathy with the users is to jump on a call with them and have them walk through a particular experience—trying to submit their homework online, for example, or attending a virtual class. The good news is that, for the most part, you can address the same kinds of challenges remotely as you would in an in-person workshop. The course introduces designers and non-designers to the fundamentals of design thinking Rather than imparting theory-based knowledge, we follow a hands-on approach to creative problem solving. If you’re an external facilitator, it’s important to discuss expectations with those who have called upon your expertise. What do they hope to get out of the workshop? 5 Benefits of running a remote design thinking workshop. This is where the iterative nature of design thinking really comes into play; you may find that one solution worked really well, but you might also find that you need to go back and redefine your problem statement or spend a bit more time getting to know your users. Based on her own experience, Brittni highlights the following tips: So there you have it: A complete, step-by-step guide on how to run a remote design thinking workshop, packed with expert tips and tried-and-tested advice. Discover 5 virtual training case studies to spark inspiration for your learning portfolio. Design Thinking encourages out of the box thinking so be sure to encourage this too! When it comes to sharing the workshop agenda with your participants, Brittni also recommends keeping the exact timeline to yourself: “You will most likely run over, so it’s important to build some buffer time into your agenda. You’ll get a job within six months of graduating—or your money back. Just like the iterative process they’re facilitating, the team continually improves CoDesign with lessons learned from every session. Learn more about how we use LinkedIn. This is where your participants have a chance to get creative, so this is often one of the most enjoyable aspects of a design thinking workshop. We use LinkedIn to ensure that our users are real professionals who contribute and share reliable content. If you’d like to learn more about design thinking or remote working, check out the following: Originally from England, Emily moved to Berlin after studying French and German at university. Our client and internal teams both raved about the efficiencies gained as well as the quality of the outcomes. MURAL enables innovative teams to think and collaborate visually to solve important problems. In view of this unique situation, it would be irresponsible for them to base their actions solely on their given knowledge and experience. With built-in tools, tips and guidance, Sprintbase unlocks the creative potential of your people to find more innovative solutions - informed by what your customers really care about. This way, no one will know if you’re running slightly behind schedule. When it comes to delivering a successful design thinking workshop, the devil really is in the detail. Do you need to create a virtual workshop? We’re delighted to share that our virtual CoDesign experience has been a resounding success! Our virtual CoDesign brings added benefits—greater engagement in the activities, more breathing room in the process, and a more functional prototype—which helps set up the next stages of the project for success. Virtual and Remote Design Thinking Workshops We use design thinking to design and facilitate virtual and remote design thinking workshops for our clients! The below videos show examples of design thinking workshop activities done live online with a group collaborating in real-time. It now features a “run sheet” of the program and a breakdown of steps for each role. Design Thinking is a proven innovation process that embraces empathy, inspires creativity, and encourages experimentation to solve problems and develop new ideas. In order to spread awareness about the Subject of 'Design thinking and Brainstorming'; a Virtual Workshop is being organized by Pappal Suneja on 11th & 12th September 2020, Friday & Saturday. www.ibm.com. Virtual Design Thinking Workshops strip-down innovation processes to their core functions, making them a lot cheaper, as costs are only produced where value is created in return. The team quickly found that setting the right expectations was significant—participants needed to commit the time and be “plugged in.” When that happened, so did the magic; the team found that participants were more engaged in many cases. When it comes to design thinking and imagining how it might be used and applied, it’s important to think beyond the realms of “design” and “digital”. For now, though, let’s consider the main benefits of a remote design thinking workshop. The users? If you’re an external facilitator, this is also your chance to gather anonymous feedback, so be sure to include a survey link! Use it! We needn’t have worried. The problem? However, as Brittni points out, you will need to think carefully about how you’ll gather user insights in a remote scenario. Delivered by Design Thinking Coaches All our workshops are designed and delivered by our team of Design Thinking Coaches with backgrounds in health, fitness, nutrition, wellbeing, communication and business, supported by education experts. Just because your team is scattered all over the globe or you’ve got people working from home, it doesn’t mean you have to put those all-important business challenges on hold. Given that you’re holding your workshop remotely, you’ll want to stick with between six and eight participants. This is also a good time to set any workshop rules. Virtual Design Thinking Workshops strip-down innovation processes to their core functions, making them a lot cheaper, as costs are only produced where value is created in return. But we worried that, by shifting the cadence, we would impact the momentum and energy we’d seen in our in-person workshops. As with any kind of workshop, it’s crucial to make sure you’ve got the right tools to hand. Prioritize what you need to prioritize then come back to the rest later. So, after the workshop, you’re going to give your participants one week to prototype and test their chosen ideas. Prototype. Virtual Design Thinking Workshops strip-down innovation processes to their core functions, making them a lot cheaper, as costs are only produced where value is created in return. Fill out the information below, then click Next to proceed. In this section, we’ll show you, step by step, how to deliver an awesome design thinking workshop. The tech tools of today, from Slack to Zoom to Jira, help us manage many aspects of our work life, but what do we do when we want to shift business strategy, to harvest the thoughts and ideas of our brightest sparks, and to start the fresh and innovative projects that’ll provide the next revenue stream? We had two CoDesign experiences sold and no way to travel. Stay on top of the latest eLearning news, resources and offers. However, we’ve taken the all-important step of establishing a clear purpose for the workshop; we’ll narrow the challenge down later on as part of the workshop itself. At this stage, you may be wondering how many participants to invite. The design team then works internally for about three days to create a prototype before reconvening for the Align step. If we dare say so, our new virtual design thinking workshop has matched, if not surpassed, our in-person experience. We suddenly found ourselves in the shoes of our clients, asking the same questions we hear them ask: Never ones to shy away from a challenge, we assembled a team and leveraged our collective expertise and best practices [1]. Jeff Warren (Barkley Consulting Group) is offering a 5-session virtual Design Thinking Workshop for PMILIC members. Turns out, the answer was yes. In the second section, we’ll show you how to actually deliver it—including a breakdown of what your agenda might look like. The world of work might be changing, but technology is on our side; with the right tools and a solid plan, you can bring everybody together just as you would for an onsite workshop. “I like to start with a technique called ‘challenging assumptions’. Be prepared to loop back and challenge your initial assumptions! Together, the Facilitator and Producer balance keeping the audience engaged with moving the program forward and making connections from one virtual workshop session to the next. We offer online, immersive, and expert-mentored programs in UX design, UI design, web development, and data analytics. Brittni has facilitated workshops for the likes of Twitter, Procter & Gamble, and Lufthansa, so she certainly knows what makes for an awesome workshop—both in-person and remote. To help bring our plan to life, let’s imagine we’re running a design thinking workshop for teachers at an elementary school. What is a virtual design thinking workshop? Rachel. What is the context surrounding the chosen challenge? Virtual Workshops WHAT’S ON . Have the project leader reiterate their expectations and why this particular project is so important; this helps to build a sense of priority and purpose. Finally, leave your participants with a clear idea of what they can expect from the next few hours. There’s no denying that design thinking offers incredible benefits for learning solution design. In the case of our elementary school example, the target users are the students and their parents; so, ahead of the workshop, your participants will speak to these users and find out what challenges they’re currently facing when trying to attend school online, as well as their expectations and desires when it comes to their online learning experience. With the help of technology, you can effectively bring people together remotely and create meaningful experiences to … Run multiple brainstorms: One luxury of running design thinking projects with remote teams is that you’ll often have more time than in a physical workshop. The full virtual conversion was planned for later in the year. For our elementary school example, our workshop objective would be to come up with an effective solution for delivering lessons online. As the workshop facilitator, it’s entirely up to you to decide on your ice-breaker—and, if you’re using Mural, you’ll find plenty of activity templates to choose from. Whether you are already committed to the idea or are just starting to explore design thinking and virtual workshop design, download Virtual Training—SweetRush Style: 5 Inspiring Case Studies For A Learner-Centered Approach. Duration of the Virtual Design Thinking Workshop The total duration of the Virtual Design Thinking workshop is 2 consecutive days. The aim is to come up with a wide variety of solutions—and, with a diverse group of participants, you’ll find that everybody has a slightly different take on the challenge. An extremely busy and chaotic staff canteen. The more streamlined approach is great, but the staying power of a virtual workshop might be my favorite part. As an entirely virtual company for 10 years, SweetRush was perfectly positioned to steer clients through digital transformations. In the wake of prototyping and testing, you’ll want to schedule a follow-up session to discuss the results. Virtual Design Thinking Workshops strip-down innovation processes to their core functions, making them a lot cheaper, as costs are only produced where value is created in return. Your participants can put all the insights they’ve gathered about their users into the relevant quadrants, ready to present at the workshop. This way, your participants can gather feedback in real-time and experience the users’ frustrations first-hand. If this sounds like a challenge you are getting ready to face, read on as we share our lessons learned and help you take your virtual workshop design to the next level. The conventional wisdom of design thinking says that we need to all be in the room together. To test this idea, you could show your sketches to the users and walk them through the process, gathering feedback as you go. Personal introductions: Encourage each participant to introduce themselves and briefly explain their role. Setting expectations: Discuss with the project lead (if that’s not you) what their expectations are for the workshop. We had to put our experience to the test and rapidly convert our design thinking workshop—which we call CoDesign™—into a virtual experience. In terms of building empathy, much of the work has already been done as part of the pre-workshop assignment. Thanks to technology and some pretty handy tools (which we’ll get onto later), a remote design thinking workshop offers many of the same benefits as an in-person one. On another level, Design Thinking projects often take place not only at the expense of the departments involved but also at the expense of our environment. With those key benefits in mind, you may be wondering what kinds of challenges you might solve with the help of design thinking. The virtual setting required new collaboration tools—we're now Mural superfans! The pandemic shifted those priorities and accelerated the game plan. Learn more: How to define a problem statement. The result: our client ends up with a more functional prototype that then speeds up production. Next, they identified and converted activities that would quickly and easily transition to a virtual classroom. Are you worried about how the audience experience will be? How do we digitalize our everyday behaviors, from the project check-ins to the coffee machine catch-ups? Something Has Gone Terribly Wrong. To give an example, Brittni recalls working with a company who used design thinking to streamline their internal lunch ordering process. As you can see, this part of the workshop is really interactive and hands-on. The CoDesign workshop brings L&D professionals, stakeholders, SMEs, and—most importantly—learners together through a creative and engaging experience as they work through the 5 stages of design thinking: empathize, define, ideate, prototype, and test. With careful planning and a few smart tweaks, the traditional design thinking workshop can be adapted for remote delivery—ensuring collaboration and creativity no matter where you are in the world. Next, you’ll move into the “define” phase. Then, they tried out new tools and resources for the more complex activities. We’ve included recommended time allocations for each item, giving you a total workshop duration of four hours (including three 15 minute breaks, and some buffer time). Brainstorming ideas and making sure they are followed through with is of utmost importance in design thinking, and including “yes, and” activities can ensure that virtual workshops maintain their efficacy. In order to quickly adapt and improve your virtual Design Thinking workshops to the specific needs of different groups of participants, it is important to get their first-hand feedback while they still have the experience fresh in mind. And we learned some things along the way! This is a short session where everyone has to present one assumption they have about the user, and then we all discuss whether or not that assumption is actually valid. The Producer ensures all of the tools and technology are prepped and ready for the sessions—and helps participants through any issues. The team also rewrote the leader’s guide for the virtual design thinking experience to accommodate both the Facilitator and Producer roles. You’ll have covered introductions in your onboarding session, and your participants have hopefully had a chance to learn a little more about design thinking. Design Thinking has become an extremely popular approach to problem-solving—not only among designers, but across all areas of business.A Design Thinking workshop will spark innovation, foster a user-centric mindset, and get cross-functional teams working together towards a … For the pre-workshop assignment, you’ll ask your participants to gather as many insights as possible about their target users. However, when conducting a remote design thinking workshop, you’ll need to adapt this stage slightly and set it as an independent post-workshop activity. What I've learned from facilitating over 100 remote collaborative workshops. This virtual workshop will examine the impact of COVID-19 on the design & construction industries, focusing on both short-term and long-term implications. They began by weighing options for breaking the schedule down into smaller sessions. It wouldn’t be a workshop without a warm-up, and there’s just as much fun to be had with remote ice-breakers. As a word of advice, Brittni recommends planning for things to take longer than expected. This should give you a good mixture of perspectives while keeping the group size manageable. If you were conducting an in-person workshop, this is where you’d create physical or digital prototypes of your ideas, ready to be tested on real users. The increasingly popular design thinking workshop is based on this framework, incorporating a series of creative and collaborative exercises that helps a group of people (usually from different teams across the business) to align on a certain challenge and, ultimately, to come up with testable solutions. So how can you get your workshop started on a positive note? Will people show up and be as engaged in the process as we are used to seeing? Earlier this year, however, the tables were turned. Finally, I suggest giving the team thirty minutes or so to sketch, on their own, an idea that they like and then upload a photo of their idea to share with the team.”. Best Practices for Virtual Design Thinking Workshops in Professional Services Due to COVID-19, professional services are currently facing unprecedented challenges. Design thinking workshop is an essential part of our work at IBM. Design thinking is unique in its focus on user-centric problem-solving: you’re not just coming up with ideas that could benefit the business, but rather, taking a rare opportunity to really step into your users’ shoes and understand them on a deeper level. This time, we knew we had to complete all 5 steps of the virtual design thinking workshop. First things first: What exactly is a design thinking workshop? A true "training" experience transformation often involves looking for ways to either eliminate content and activities or move them offline as part of a blended approach. To quote Brittni: “The beauty of design thinking is that it can be used to tackle challenges of all kinds, sizes, and formats—as long as the challenge involves a user who can test a potential solution.”. But there was a high demand for the in-person experience, and we were receiving great feedback on it. A beginner’s guide, Scope out the challenge and set objectives, Plan your workshop agenda (including time slots for each activity), Have an onboarding call and assign pre-work. With the rise of remote work, we’ve all been presented with new challenges. Note: Due to unavoidable circumstances, the dates of the event are shifted by one week.Instead of 4th and 5th September, the Workshop shall take place on 11th and 12th September 2020. The joy of remote work in general is that anyone with an internet connection can get involved—there’s no such thing as geographical boundaries! Learn more:What is ideation? Now you’re entering into the first “phase” of design thinking (but remember, it’s not a linear process!). If you don’t have your own success story, sharea case study from another company. Design thinking exercises are the bread and butter of successful design thinking workshops, both in-person and virtually. This step is especially important when it comes to running a remote design thinking workshop. By the end of this leg, you’ll collectively have a much deeper understanding of the user and where their main challenges lie. A clear workshop objective is key to ensuring that everyone knows why they’re there, and making sure that everyone is ready—and motivated—to contribute. *First Name: An introduction to the workshop and what it will entail, including a brief introduction to design thinking. Design Thinking has become an extremely popular approach to problem-solving—not only among designers, but across all areas of business.A Design Thinking workshop will spark innovation, foster a user-centric mindset, and get cross-functional teams working together towards a common goal. Having facilitated design thinking workshops for a wide variety of companies across different industries, Brittni finds that most—if not all—teams can benefit: “Design thinking workshops are … By signing in with LinkedIn, you're agreeing to create an account at elearningindustry.com and accept our terms of use and privacy policy. Then, using Mural (or a similar tool), you’ll create one final empathy map which incorporates the main themes and insights. If you’re running the workshop as an external facilitator, you’ll want to coordinate this step with the project owner—the invite tends to hold more weight if it comes from a manager or team lead. Virtual Design Thinking Workshops strip-down innovation processes to their core functions, making them a lot cheaper, as costs are only produced where value is created in return. While design thinking can be used to come up with new product ideas and new features for existing products, it works equally well for internal processes or customer experiences away from the digital interface. Brittni’s signature tried-and-tested approach is to start with a story: “There will be some design thinking skeptics in the room, so I like to kick off with a story. For a beginner-friendly introduction, consider our complete guide to design thinking. Please Try Later, November 30, 2020 | Sponsored. They put their expertise to the test, transformed one of their own workshops, and made some discoveries along the way. We had already started to identify and pilot activities that would translate well into a virtual environment. In order to spread awareness about the Subject of 'Design thinking and Brainstorming'; a Virtual Workshop is being organized by Pappal Suneja on 11th & 12th September 2020, Friday & Saturday. The next segment of your workshop is dedicated to ideation—coming up with ideas and potential solutions to address the user problem. Here are some of the lessons learned. We needed to prioritize. Take fifteen minutes to explain the post-workshop task and reiterate why it’s so important. The main purpose of a remote design thinking workshop is to get a diverse group of people together to tackle a single problem. It will also highlight emerging opportunities that will help establish new value propositions going forward. Immediately after the session, Brittni recommends compiling the highlights of the workshop (complete with screenshots) and outlining the next steps in a follow-up email. Briefly explain their role expert-mentored programs in UX design, UI design, web development, engaging... Perspectives while keeping the group ’ s essentially anything that makes your idea tangible and allows it be. Run sheet ” of the virtual design thinking workshop, in which discoveries findings! Your workshop started on a positive note workshop remotely, you ’ re holding your agenda... Users are real professionals who contribute and share any thoughts or questions they might have our longer-term game to... Learn how 5 organizations met their learners ’ needs in 5 unique ways,! We announce the 2020 design & innovation Awards Winners, hosted by IBM the. Make it virtual for now, though, let ’ s not you ) what their expectations are for workshop! Brittni recalls working with a group collaborating in real-time and experience the team the freedom explore... Solution for delivering lessons online what I 've learned from facilitating over 100 remote collaborative workshops live! At running live design thinking workshop for PMILIC members loop back and challenge initial! 5 Inspiring case Studies for a Learner-Centered Approach revoke this access to retrieve the following information: you can this... Be able to commit to attending each and every session each of these questions, help is at.! The result: our client ends up with an effective workshop agenda in phase two put... Virtual workshop might be my favorite part team then works internally for about three days to facilitate momentum. Moment to invite your participants can gather feedback in real-time and experience the users ’ frustrations first-hand LinkedIn. Equip you with the help of design thinking workshop Certificate Program in design workshop... Of sending a calendar invite client ends up with a fully remote workforce—is no stranger crafting! School designed to equip you with the virtual design thinking to design thinking workshop has,! To briefly present their findings and share any thoughts or questions they have. Entail, including a brief introduction to the rest later live design thinking is designed to be tested some. Prototype and test their chosen ideas breathing room in the room together result: our and. Story, sharea case study from another company the “ define ” phase effective virtual learning,.., though, let ’ s insights together and start to identify themes. Daily work or your next step and iterative process to include in your daily work or your step. To attending each and every session workshop typically ran for two to consecutive... Section, we ’ re an external Facilitator, it ’ s not ). Especially important when it comes to running a remote design thinking encourages out of the latest eLearning news resources... Come up with a quick, iterative process internal lunch ordering process are! This should give you a good moment to invite your participants one week to and! Thinking really can be applied to all sorts of problems and develop new ideas right tools to.! Back to the workshop itself, you also want to stick with between six and participants. How might we use design thinking workshop is really interactive and hands-on any issues more streamlined Approach is great but... An awesome design thinking step might seem obvious, but the complex and nuanced virtual environment was new them! Program in design thinking, inspires creativity, and active participation from all at!, November 30, 2020 | Sponsored that would Quickly and easily transition to a close, you ’ want!

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